Privacy Policy: How We Handle Your Information

Last updated: October 2026

This policy tells you what Harmpiano Heating & Air ("we", "us") does with your information. It covers your visit to harmpiano.living, any call to the phone number on this site, and any form you send. It is a general template. It is not legal advice.

What We Collect From You

You may give us details yourself. This can be your name, phone number, email address and location. It can also be a short note about your heating or cooling problem. We get these details when you fill out a form or make a call.

What Your Browser Tells Us

Some facts arrive on their own when you use this site. These can include your IP address (a number that identifies your device online), your browser type and your device type. They can also include the pages you view and the time of your visit.

Calls to the number on this site may be tracked. Some may be recorded. We do this to check call quality and to handle billing.

Why We Use Your Information

We use it to:

• Match you with an independent HVAC provider in your area
• Send your request to that provider so they can reach you
• Answer your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets Your Information

Harmpiano Heating & Air is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to get in touch with you about your request. These are separate businesses. Each has its own privacy rules.

We may also share data with companies that help run our site and phones. Examples are hosting, analytics and call-tracking companies. We may share data when the law requires it, or to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies. These are small files that help us see how visitors use the site. You can manage cookies in your browser settings. If you turn them off, parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@harmpiano.living. We may need to confirm who you are before we act.

Keeping Data Safe

We take reasonable steps to protect your information. No way of sending or storing data is fully safe. We keep your information only as long as we need it for the reasons above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Questions

Have a question about this policy? Email contact@harmpiano.living.